Please note that all tours are currently suspended under Governments Level 3 COVID-19 restrictions. Our customer service is available daily, 9AM - 3PM by phone or via email for reservations and questions for your future travel plans.
Due to the recent COVID-19 announcements in South Africa, we would like to update you on our company policy during this time.
All of our tours are primarily outdoors, the wine estates that we work with are putting all the correct hygiene systems in place and we are limiting our group sizes to ensure safety for all.
If you are canceling your travel plans or are unable to travel due to trave restrictions we would like to offer you 2 options:
If you would like to cancel the tour, we will offer you a 90% refund on this tour. This is to cover the bank and administration fees that have already been paid.
If you are postponing your travel plans we will offer you a voucher for the tour valid for 12 months form the tour date.
Please can you let us know if you will be changing your travel plans by a minimum of 72 hours before your booking or our standard cancellation policy will be in effect:
(a) Less than 48hrs before scheduled tour = No refund
(b) Less than 72hrs before scheduled tour = 50% refund
(c) More than 72hrs before scheduled tour = 90% refund
